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"Substitute?" "Replacement?" We believe it to be so, but we know, deep down, that it cannot be; if it were, in the sense that proprietary Microsoft code were used in order to clone aspects and functions of MS Office, Microsoft would just sue Sun or anyone else involved in OO (by dint of great effort, however, the OO crew has managed to successfully read/write files saved in Word, Excel, and Powerpoint formats).
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Even fans of open source, even the ideologically anti-Microsoft crowd, and even the folks watching their pocketbooks, would probably have to admit that it would be more convenient – safer, so to say – to write documents in MS Word, if there is a 95% chance that people you are sharing the document with use that program exclusively. I can't speak for the ideologically motivated, whether prompted by positive or negative feelings – but I can speak as one who doesn't want to shell out the kind of money Microsoft wants, nor steal someone's working serial number. To me, that 5% risk of incompatibility (actually, it's probably far less) is worth the risk. As long as MS Office is dominant in the office, we outsiders have no choice but to play ball – while we keep pumping for converts to our way of doing things.
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What remains, then, is to do what we can to make OO as good as it can be – as fast, compatible, and user-friendly as possible. Nobody said OO was perfect; it can be slow, as those who use it regularly have noticed. Documentation can be spotty, if not downright esoteric; it's a common with with open source software, And then there's that compatibility thing; you really want to do whatever possible to minimize the possibility that those you send your files to will have problems. But where there's a will, there's a way – and the will to save money is such that people like me have searched high and low for solutions to these dilemmas. Fortunately, there are ways around all these issues; OpenOffice.org may come at a cut-rate price, but it can hold its own against the competition, if not beat it in several important ways.
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